Central and remote Monitoring
Remote monitoring has become increasingly popular as demand for content has spread globally. With central and remote monitoring, users can automatically evaluate the quality of their linear, on-demand, and interactive content and advertising on a global scale while remotely monitoring content quality. Designed to monitor NOC/headend and remote hubsite broadcasts from a central location, the Observer RPM scans hundreds of channels around the clock and automatically tests signal integrity, issues alerts (via e-mail and SNMP), and captures the problematic content when channels do not conform to pre-specified limits. Checking linear content for video or audio errors, such as closed captioning, audio levels, and static or black screen, allows operators ensure content availability and system capacity.
Operators can access and play out VOD content to ensure record DPI ad insertions for ad proof of conformance, or monitor interactive STB guides to ensure a customer’s quality of experience.
Key Benefits:
- Easy-to-use and intuitive interface
- Automatic monitoring of the entire channel lineup
- Scan time based on # of channels versus # of RPM inputs
- Alerting when faults are detected and confirmed
- Via e-mail to inbox and/or pager plus SNMP traps
- Identification and evaluation of reason for failure
- Often alleviates need to send technician to remote site
- Streaming of desired channel for remote viewing
- Select any channel to view from any location
- Recording of problematic channels 24/7 for scrutiny
- Evaluate problematic channels through 24 hour capture
- Reviewing of fault history statistics via network/web
- Evaluate frequency and types of problems per QAM
- Detects/alarms/records/archives faults for:
- No Video (No video sync present)
- Black Screen (Video sync is present, but video remained black for X seconds)
- Static Screen (Video sync is present, but no movement detected for X seconds)
- Low/High/No Audio (Audio level does not meet operator’s pre-defined upper/lower thresholds for >X seconds)
- MPEG Stream Analysis (Interface with MPEG analyzer for upstream detection of macro-blocking, tiling, and pixelization for correlation with downstream “subscriber experience”)
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