Latvian DTV Provider IZZI Chooses Volicon Observer® for Advanced Video Monitoring and RecordingObserver Offers Efficient, Cost-Effective System for IZZI to Troubleshoot Transmission Errors and Raise Quality of Service
BURLINGTON, Mass. — Sept. 23, 2008 — IZZI, a leading cable television, Internet, and mobile and fixed telephone provider in Latvia, has chosen the Volicon Observer® media monitoring, recording, and archiving system to provide around-the-clock monitoring for IZZI’s 100 digital television (DTV) channels. The Volicon Observer provides a comprehensive, easy-to-use system for IZZI engineers to track and troubleshoot transmission errors and maintain quality of service levels for the company’s DTV offering.
The Observer provides automatic 24-hour video monitoring and recording of all 100 channels, freeing the operators for higher-value tasks. When the system detects a transmission error such as black screen, macroblocking (pixelization), or missing audio, it issues an e-mail alert to the engineer on duty with the offending video clip attached — making it easy for engineers to troubleshoot rapidly and correct the error.
“For IZZI, the Volicon Observer was the clear choice over other monitoring solutions because of its highly flexible features for monitoring and alerts, as well as its ability to analyze a signal coming directly from a set-top box,” said Dmitry Gerasimenko, managing director of TILTS Integration Ltd., the Latvian dealer that supplied the Observer system to IZZI. “Since implementing the Observer, IZZI has been able to increase its quality levels significantly and reduce its operating costs. The system does a much more thorough job of catching errors than human operators could, and the operators can now be deployed more cost-effectively.”
IZZI personnel can access the Observer at any time and from any computer in the network via the system’s easy-to-use Web browser interface. In addition, because the Observer records and archives the aired video content for up to 90 days, engineers are able to go back and perform detailed analyses of past transmission faults in order to prevent similar errors in the future.
“In the Baltic region’s rapidly emerging market for advanced DTV, companies such as IZZI are searching for every competitive advantage they can find,” said Julius Perl, vice president of marketing at Volicon. “We’re pleased that IZZI has chosen the Observer to have such a key role in its efforts to provide a more competitive, higher-quality DTV offering to Latvian viewers.”
More information about the Volicon Observer and other Volicon products is available at http://www.volicon.com.
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About IZZI
IZZI is a leading cable television, Internet, and mobile telephony service provider based in Riga, Latvia. IZZI provides all kinds of communication services: cable TV, digital TV, cable Internet, wireless Internet, and mobile and fixed telephony. The IZZI group consists of 11 companies: IZZI, IZZI COM, IZZI FAO, IZZI Ultracom, IZZI Ethernet, Com4tel Sakari, DT Komunikācijas, Maksinets, Fastnets, A-technologies, and Eltra IT. The company delivers its services to more than 110,000 customers all over Latvia. Turnover in 2007 was 6.4 million LVL, and the company plans to reach as much as 8.7 million LVL turnover this year. More information is available at http://www.izzi.lv.
About TILTS Integration
Based in Riga, Latvia, TILTS Integration is the leading provider of integration services for television, broadcasting, and telecommunications companies in the Baltic states. TILTS Integration provides the full range of consulting, integration, training, and support services for DTV, IPTV, and Web-TV systems; broadcast automation and media asset management solutions; broadcast, production, and post-production studios; automated news production systems; computer technologies in movies, special effects, and video production; professional video and audio equipment; and studio lighting equipment. TILTS clients are leading Baltic television and telecommunication companies, TV and radio broadcasting centers, cable TV operators, production and post-production companies, and computer graphics and animation studios. More information is available at http://www.tiltsintegration.lv.
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