“Historically, we’ve had a number of disparate mechanisms in place for recording our off-air signal for content and sales validation purposes. It had become tedious and time consuming to locate the right content from the right day in order to confirm that we ran the right spot or included the right promo in a show.  We needed a much more efficient solution that would significantly increase the accessibility of recorded content. The Volicon Observer offered a reliable platform that met those requirements while also providing the monitoring functionality and usability we needed. Virtually every department here uses the Observer platform on a daily basis.”

Sean McGuire, director of engineering at CSNNE

“The Volicon Observer system was the best fit for our operations because it provided the monitoring and recording functionality we required, along with an interface that we felt was the most friendly for a broad group of users.  The Observer’s Web-based interface and easy-to-use search capabilities allow staff to find record times or elements such as closed-captioning. Because it’s pretty well a turnkey system, it requires little intervention by engineering to get users up and running.”

Greg Luedke, senior broadcast engineer at Starz Entertainment

“We take pride in being the first media tracking company in East and Central Africa to provide real-time tracking for electronic and print monitoring, and the Volicon Observer system is critical to this service. The system gives our staff real-time access to high-quality video streams, records HD video, provides mass video storage with smooth playback, integrates well with third-party applications, offers an array of intuitive tools for efficient management and monitoring of live and recorded content, and supports a range of export formats. The flexibility of the Observer system will make it easy to expand the channels we monitor and to roll out new services in response to market demand.”

Esther Kagiri, managing director at GTI

“The Volicon Observer RPM allows us to observe our broadcast products the same way they’re seen by customers.  Rather than perform time-consuming manual ‘zapping’ through all of our services several times each day, we now allow the Observer RPM to evaluate the STB output and identify audio and video issues. In cutting down the time required for monitoring tasks, the Volicon system also has cut the cost of monitoring our DTV services.”

Ralf Werle, Headend Manager at Eltrona

“We are familiar with the installations at PBS headquarters and other sites where the Observer has been a reliable and cost-effective monitoring system. When Volicon introduced us to the Observer Pro, which is not only compatible with our automation system, but also interoperable with our many Mac OS® X clients, it seemed like it would be a good fit for us.”

Michael Foti, director of engineering at WGBH

“The Volicon Observer is the first multichannel browser-based recorder we tried at Levira, and with it we’ve been able to make a significant reduction in the cost and complexity of our monitoring operations.  The easy-to-use system is a much less expensive solution than the single-channel recording servers we used previously, and it not only allows us to monitor all channels from one place, but also enables very convenient sharing of recordings with our customers.”

Indrek Lepp, director of the Multimedia Services division at Levira

“With features including auto scanning of channels, configurable audio, video outage parameters, audio bars, full-screen viewing, error logging, and remote control, the Observer RPM gives us the tools we need to monitor our services more effectively and to take a more proactive approach to maintaining service-level agreements.  The system’s Web-based interface supports convenient remote monitoring, making it easy for our staff to watch ‘out-of-footprint’ feeds. The Observer RPM’s error alerts ensure that our engineers can react and begin troubleshooting very quickly.”

Awaes Jaswal, CEO of ViewSat.

“Volicon’s implementation of Microsoft Silverlight technology is an excellent example of how the rich features and capabilities provide a platform for exceptionally versatile and cost-effective broadcast solutions”

Jake Winett, director of Media and Entertainment Industry Solutions, Microsoft Communications Sector

“The Observer Enterprise is a huge improvement over our previous videotape-based workflow for recording our air product, which was inefficient and costly. In fact, compared to the time it once took to create off-air tape dubs for different personnel who then had to search through the tapes to find the materials they needed, we’ve estimated we’re saving up to three person days a month.”

Greg M. Roehr, chief engineer, NECN

“We’ve worked with a number of compliance logging systems, and only Volicon’s Observer has come through with the stability we require. The Observer is a cost-effective and compact solution that was deployed quickly in a tight space and has subsequently provided our staff and our customers with an excellent front end and intuitive user interface.”

Steve Samwell, director of technology at Ascent Media EMEA